Scanner

"The Plek Scanner is great for workshops: it engages customers, provides an instant overview of their instrument, sparks conversation, and encourages them to leave their instruments for service. In Plek Station or Plek Pro-equipped workshops, it delivers fast results without needing a machine scan, saving valuable time."

"We are very satisfied with the Plek Scanner! Preparing to scan is quick and easy, and the rapid scan process makes it great for use when talking to customers about setup work, refrets or Plek processing. And of course, using the Scanner means that the Plek machine can be kept working simultaneously."

"The scanner allows me to see very quickly, in about a minute and a half, what the reality of an instruments geometry is. I can do it right in front of the customers too, so they can see what I see. When a customer brings in an instrument, but doesn’t understand or trust that fretwork is necessary to achieve a proper setup, showing them the reality in a screen with such speed really helps with the conversation. It has had a positive impact on my work. It has sped up sales and triage. Fantastic tool. I would absolutely recommend the scanner to others. It helps your business and skills grow."

"I’ve recently started using the new Plek scanner, and so far it has been an excellent tool for assessing guitars. It’s speeding up the process of intaking instruments for repair and giving me reliable information as to what an instrument needs, especially when checking for small variations in the frets and fretboard, which can be difficult to measure with traditional methods. It takes no time to load an instrument into the scanner and within minutes the software provides an easy to read and accurate evaluation of neck relief, string heights, uneven frets, scale length, fret placement, string spacing and lots more! It's a great tool to have when discussing repairs and helps explain what is needed and why to even the most demanding customers. I would recommend the scanner to busy repair shops and guitar techs who want to take their work to a higher level."

"The PLEK scanner is used as an objective analysis and documentation tool. It provides reproducible measurement data on fret condition and fret heights, neck profile (relief, twist, S-curve), string action and setup parameters and playability as a measurable quantity, not just a subjective impression. We use this data specifically for prototype and sample approvals, QA assessments before series production release, RMA defect descriptions for service partners and suppliers, and setup verification for our customers. The scanner thus complements the classic visual and play inspection with a robust technical dimension. The scanner has several clear advantages, e.g. time savings during analysis, simplified communication and standardization. Critical areas (such as problem frets, dead spots, uneven neck profile) become immediately visible without lengthy manual searching. PLEK's PDF reports are clear and comprehensible for suppliers, service partners, and customers. Discussions about "feel" are replaced by numbers and graphs. Different testers can quickly arrive at comparable results – which is important when multiple technicians and changing inspectors are involved... I would recommend the scanner for QA departments, guitar makers, for service and RMA documentation, setup shops and for manufacturers or retailers with high quality standards and high volume. Why? Because the scanner produces objective, reproducible measurement results, professional documentation (PDF reports), a reduction of discussions and misinterpretations and long-term time and cost savings through better decision-making. Not as a replacement for expert knowledge or play testing, but as a high-quality supplementary and safeguarding tool."