| 14946 | 2025-07-21 15:13:00 | Maintenance | |
| 14747 | 2025-02-28 16:40:00 | FC calibration | |
| 14417 | 2024-05-06 13:58:20 | Bug report from user [BugReport] | |
| 14184 | 2023-11-24 10:54:00 | FC calibration after crash | |
| 13688 | 2023-03-31 14:40:00 | FC calibration on instrument | |
| 13358 | 2022-09-16 12:02:00 | Nut Pocket Cutting | |
| 13346 | 2022-09-06 11:45:00 | FC calibration | |
| 13106 | 2022-05-20 17:10:00 | Request for support processing an instrument | |
| 13033 | 2022-04-08 07:15:00 | Feedback to new version 3 | |
| 13024 | 2022-04-06 15:29:00 | Software update 3.0.1 | |
| 12975 | 2022-03-14 14:11:17 | Could not scan multiscale 8str with nut to first fret distance | |
| 12716 | 2021-10-01 17:20:00 | Request for support: FC calibration with tips | |
| 12652 | 2021-08-10 13:54:00 | Message: Out of system resources programme frozen | |
| 12623 | 2021-07-21 09:28:00 | Request for Support: Setup new Headset | |
| 12535 | 2021-05-21 16:09:03 | Message from user: Calibration error for cutter tips | |
| 12534 | 2021-05-21 13:35:00 | Request for support: FC calibration multiscale | |
| 12509 | 2021-05-07 16:15:00 | FC calibration | |
| 12164 | 2020-11-20 11:41:00 | Auto Software update 2.20.1 update rule tool. | |
| 12114 | 2020-10-30 10:35:00 | Customer request FC calibration | |
| 11912 | 2020-06-16 10:14:00 | Email from customer: Y-clearance warning | |
| 11864 | 2020-05-12 17:32:00 | Processing an instrument | |
| 11859 | 2020-05-11 14:01:00 | Customer request FC calibration | |
| 11846 | 2020-04-28 14:00:00 | Info about parker fly | |
| 11774 | 2020-03-19 11:55:00 | Request for support: Scanning scalloped GTR not working | |
| 11720 | 2020-02-28 14:19:00 | Customer request FC calibration | |
| 11402 | 2019-10-14 11:20:00 | Software update 2.19.1.632 | |
| 11381 | 2019-09-27 10:12:17 | Bug report from user [AutoLog] | |
| 11362 | 2019-09-23 20:06:22 | Message from user: Action measure issue | |
| 11353 | 2019-09-20 16:20:00 | Electrical contact wrong action measurement | |
| 11321 | 2019-09-03 15:25:00 | Customer request FC calibration | |
| 11253 | 2019-07-25 12:07:00 | Request for support: Scanning scalloped strat | |
| 11201 | 2019-06-24 11:38:43 | Message from user: MCUG3_IF: could not open | |
| 11194 | 2019-06-24 11:14:00 | Software update 2.19 beta | |
| 11105 | 2019-05-09 12:02:00 | Customer request for support: FC recalibration | |
| 10954 | 2019-03-11 20:34:00 | Git Database engine error | |
| 10896 | 2019-02-15 12:21:00 | Software update 2.18.2.252 | |
| 10895 | 2019-02-15 12:16:00 | Customer request FC calibration | |
| 10780 | 2018-12-19 14:33:00 | Machine setup after moving | |
| 10732 | 2018-11-23 10:32:00 | Request for support: Scanning scalloped neck. | |
| 10649 | 2018-10-11 09:18:00 | Customer request FC calibration | |
| 10642 | 2018-10-08 14:56:00 | Customer request FC calibration | |
| 10635 | 2018-09-29 13:44:12 | Bug report from user: Neck width 1 to 12 exceeds allowed tolerance | |
| 10378 | 2018-05-18 16:20:00 | Nut cutting issues: nut broken | |
| 10338 | 2018-05-08 09:00:00 | Customer request FC calibration | |
| 10284 | 2018-04-19 16:49:00 | Software update 2.17.1.661 | |
| 10217 | 2018-03-14 09:59:00 | Request for support processing an instrument: Scalloped neck | |
| 9959 | 2017-10-23 12:44:00 | Customer request FC calibration | |
| 9905 | 2017-10-04 15:13:00 | Customer request FC calibration | |
| 9869 | 2017-09-12 17:01:00 | New strings needed | |
| 9758 | 2017-07-11 08:20:00 | Email from customer:I had lot’s of errors (invalid pointer, access violation). | |
| 9759 | 2017-07-10 16:44:11 | Bug report from user: EXCEPTION | |
| 9468 | 2017-02-06 10:42:00 | New strings needed | |
| 9439 | 2017-01-26 12:37:00 | Glued in cutter came loose | |
| 9398 | 2017-01-16 18:40:00 | Email from customer: | |
| 9172 | 2016-10-04 15:37:37 | Bug report from user [AutoLog] | |
| 9088 | 2016-08-24 14:12:00 | Software update 2.15.1.563 | |
| 9018 | 2016-07-28 13:25:00 | Software update 2.15.1.545 | |
| 8970 | 2016-06-21 11:52:42 | New strings needed | |
| 8868 | 2016-05-02 16:52:00 | Software update 15.2.0.285 beta | |
| 8863 | 2016-05-02 11:56:00 | Email from customer: The software has become very slow. | |
| 8696 | 2016-02-20 10:57:42 | Bug report from user: Sensor encoder is not working | |
| 8670 | 2016-02-10 11:09:00 | Request for support: Error 357 Sensor encoder is not working properly | |
| 8663 | 2016-02-03 12:38:00 | Error 922: Measuring finger ran against string! | |
| 8644 | 2016-01-21 14:18:00 | New strings needed | |
| 8420 | 2015-10-12 13:23:00 | Install MPDB as beta | |
| 8419 | 2015-10-12 12:57:00 | Software update: 2.14.2 Hotfix | |
| 8371 | 2015-09-25 11:00:00 | Software update 2.14.1.691 | |
| 8342 | 2015-09-15 15:26:00 | String graph printing issue | |
| 8178 | 2015-07-15 16:24:00 | New strings needed | |
| 8023 | 2015-04-07 14:46:00 | Maintenance scheduling | |
| 8016 | 2015-04-01 11:01:00 | Request emailed from customer about blade lifetime | |
| 7940 | 2015-02-27 09:14:00 | Software update | |
| 7794 | 2014-11-20 11:52:59 | Bug report from user [BugReport] | |
| 7725 | 2014-10-23 15:36:00 | Software update 2.13.1-2.13.2 | |
| 7721 | 2014-10-23 14:38:00 | Error 365: Fret cutter reference tolerance exceeded | |
| 7704 | 2014-10-16 13:15:00 | Skype not working | |
| 7687 | 2014-10-14 09:13:00 | mpe hfs z axis change to 0.04 | |
| 7685 | 2014-10-13 14:31:44 | Request emailed from customer: Software display issue. | |
| 7664 | 2014-10-09 14:22:00 | Software update | |
| 7528 | 2014-08-20 09:58:00 | Customer request: Hfs not cutting accurate in Z | |
| 7290 | 2014-05-15 08:37:00 | New strings needed | |
| 7282 | 2014-05-13 13:20:00 | Request support: FCCalibration | |
| 7295 | 2014-05-13 11:31:37 | Error: 70009 | |
| 7238 | 2014-05-05 12:31:00 | Software update | |
| 7178 | 2014-04-14 11:22:00 | Error 357: Sensor encoder is not working properly | |
| 7166 | 2014-04-09 17:14:00 | Software update | |
| 7093 | 2014-03-14 13:23:00 | Request for support recalibrating machine | |
| 7042 | 2014-02-24 13:19:00 | New strings needed | |
| 6952 | 2014-02-05 12:48:00 | Software update | |
| 6895 | 2014-01-11 12:07:00 | Email not working | |
| 6731 | 2013-10-18 17:45:00 | Request for support Engraving | |
| 6689 | 2013-09-24 13:46:00 | Request for support recalibrating machine | |
| 6561 | 2013-07-24 10:34:00 | Fc change | |
| 6533 | 2013-07-10 12:08:00 | Request for general info | |
| 6493 | 2013-06-14 12:44:00 | Fc calibration | |
| 6456 | 2013-05-31 13:52:00 | Request to reset parameter | |
| 6364 | 2013-04-19 09:14:00 | Software update | |
| 6289 | 2013-02-26 12:16:00 | Request for support processing an Instrument Builders Toolkit | |
| 6288 | 2013-02-25 13:51:00 | Request for support processing an Instrument Builders Toolkit | |
| 6281 | 2013-02-21 15:38:00 | Request for installing manuel speed regulator | |
| 6203 | 2013-01-11 15:54:00 | New strings needed | |
| 6190 | 2013-01-03 10:47:00 | Request quote | |
| 6188 | 2013-01-02 11:16:00 | Error while calculating scale | |
| 6187 | 2013-01-02 11:00:00 | Request to change nut hight parameter | |
| 6018 | 2012-10-25 10:37:00 | Plekpro can not Print | |
| 6013 | 2012-10-24 11:57:00 | software update 2.11.2.2780 | |
| 5937 | 2012-09-20 16:27:00 | Software update | |
| 5923 | 2012-09-13 13:02:00 | Support with plekking a 8str bass guitar. | |
| 5913 | 2012-08-31 16:02:00 | Fc change | |
| 5877 | 2012-07-30 16:34:00 | ||
| 5770 | 2012-05-14 00:00:00 | software update 2.11.1.2685 | |
| 5453 | 2011-05-19 09:45:21 | Installed new Fret cutter FC99. Gave instruct | |
| 5267 | 2011-01-05 14:51:50 | No description data! | |
| 5266 | 2011-01-05 14:37:56 | No description data! |
Service Cases
Visit us on Instagram at @getplekd
Plek owners – both builders and repairers – are rightly proud of the work they do with their machines. Here is a selection of Plek-related Instagram pictures.
James Stäger brachte seine Stratocaster zu uns mit einem ziemlich heftigen Backbow und Twist im Hals – und das obwohl der Halsspannstab bereits komplett gelöst war.
Nach einigem Überlegen kamen wir auf die Idee, aus dem Einweg-Trussrod einen Zweiweg-Trussrod zu machen. Den Twist konnten wir durch präzises Fräsen korrigieren.
Das Projekt ist gelungen und der Hals konnte gerettet werden.
Viel Spass damit, James! 🎸
James Stäger brought his Stratocaster to us with a serious backbow and twist in the neck – even though the truss rod was already fully loosened.
After some thinking, we came up with the idea of converting the one-way truss rod into a two-way truss rod. The twist was corrected with careful routing.
The project was a success and the neck was saved.
Enjoy it, James! 🎸 #fendercustomshop #guitarrepairs #gitarrenwerk #getplekd #fretboard
Mar 6
Some guitars tell a story… and some simply take your breath away! 🎸
Today, in the Cloe Guitars workshop, a stunning PRS McCarty, crafted for the legendary Robben Ford, landed on our bench.
With PLEK treatment and precision setup, every micro-adjustment invisible to the naked eye is refined, allowing the instrument to reach its fullest expression. ✨
When art, luthiery, and technology meet, the result is pure inspiration.
#CloeGuitars #PRSGuitars #getplekd #robbenford #plekoftheday
Mar 4
Some guitars tell a story… and some simply take your breath away! 🎸
Today, in the Cloe Guitars workshop, a stunning PRS McCarty, crafted for the legendary Robben Ford, landed on our bench.
With PLEK treatment and precision setup, every micro-adjustment invisible to the naked eye is refined, allowing the instrument to reach its fullest expression. ✨
When art, luthiery, and technology meet, the result is pure inspiration.
#CloeGuitars #PRSGuitars #getplekd #robbenford #plekoftheday
Mar 4
Some guitars tell a story… and some simply take your breath away! 🎸
Today, in the Cloe Guitars workshop, a stunning PRS McCarty, crafted for the legendary Robben Ford, landed on our bench.
With PLEK treatment and precision setup, every micro-adjustment invisible to the naked eye is refined, allowing the instrument to reach its fullest expression. ✨
When art, luthiery, and technology meet, the result is pure inspiration.
#CloeGuitars #PRSGuitars #getplekd #robbenford #plekoftheday
Mar 4
It was a twinsy kinda day today with these lovely ES-330s!
#thehouseoftwang #guitarrepair #getplekd #guitar #doublemintgum
Feb 20
get yours here! reh_guitars gitarrenwerk antonello_guitars
or guitarsandmore_official you can get a 20% discount on all items in stock.
there will be exciting news from the workshop migs_montreux_guitar_show in April.
#rehguitars #getplekd #gitarrenwerk #guitars #telecaster
📸 manuel_schuetz_photography
Feb 15
HAVE YOU BEEN TOUCHED BY HIS NOODLY APPENDAGE?
#guitarrepair #luthier #getplekd #neworleans #flyingspaghettimonster
Feb 12
Ben and the art of PLEK maintenance.
#guitarrepair #luthier #getplekd #neworleans
Feb 9
I had a great time today at the parrisguitars Electric Guitar Setup Class, 2026. I "finally" learned the proper way to setup electric guitars, both with and without tremolos, adjust action and intonation, adjust pickup height, and much more.
Our instructors, Bryan Parris and Rance Singleton were top notch, and they took plenty of time to help each student. The entire experience was fun and informative, with plenty of hands-on training.
I highly recommend this class to anyone who wants to learn a proven, step-by-step system for setting up and maintaining your own guitars.
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#parrisguitars #guitarsofknoxville #getplekd #knoxville learnyourcraft #guitarlife guitarplayer
Feb 7
First setup class for the year is in the books, and it was a blast! Check out our acoustic class on March 7th and electric class on March 21st. 🎸😎 #parrisguitars #guitarsofknoxville #getplekd #knoxville learnyourcrft
Feb 7
Love my vega_trem 🖤
Thank you to guitarguysohio for the install and Plek service. 10/10 would recommend to anyone wanting to breathe new life into their favorite axe 🎸
#vegatrem
#fenderstratocaster
#guitarguysohio
#getplekd
#mamapickups
Feb 7
happy weekend!
Yesterday we had the pleasure of handing over Andri`s new Reh JM.
an old, lightweight swamp ash in a sparkle sunburst finish.
Have fun, Andri!
lollarpickups
masterybridge
#rehguitars #getplekd #gitarrenwerk #jazzmaster #guitars
Feb 7
Over the years, we`ve come up with a bazillion solutions, and built tons of different tools to assist in centering and reattaching a completely severed headstock, and none of them have been completely ideal. This week we thought of a new one, which was embarrassing in just how completely obvious it was. We cut a sheet of plastic to sit flush with the face, and two holes to correspond to the truss rod cover holes. Set it, screw it down, and boom! Perfectly centered and ready to be glued and clamped. How did we not think of this before? Jeez.
#guitarrepair #luthier #getplekd #neworleans
Feb 5
リフレットを終えた 000-28EC。
強かった反りの影響が抑えられています
#martinguitar #getplekd
Feb 5
No birds were harmed during the rebuilding of this dobro.
#guitarrepair #luthier #getplekd #neworleans
Feb 3
Best Guitar of Namm 2026: 665 Tausch Guitars! Absolutely brilliant! #tauschguitars #getplekd
Jan 28
