| 15321 | 2026-04-10 15:07:00 | Updated to 3.2.1.218 | |
| 14946 | 2025-07-21 15:13:00 | Maintenance | |
| 14747 | 2025-02-28 16:40:00 | FC calibration | |
| 14417 | 2024-05-06 13:58:20 | Bug report from user [BugReport] | |
| 14184 | 2023-11-24 10:54:00 | FC calibration after crash | |
| 13688 | 2023-03-31 14:40:00 | FC calibration on instrument | |
| 13358 | 2022-09-16 12:02:00 | Nut Pocket Cutting | |
| 13346 | 2022-09-06 11:45:00 | FC calibration | |
| 13106 | 2022-05-20 17:10:00 | Request for support processing an instrument | |
| 13033 | 2022-04-08 07:15:00 | Feedback to new version 3 | |
| 13024 | 2022-04-06 15:29:00 | Software update 3.0.1 | |
| 12975 | 2022-03-14 14:11:17 | Could not scan multiscale 8str with nut to first fret distance | |
| 12716 | 2021-10-01 17:20:00 | Request for support: FC calibration with tips | |
| 12652 | 2021-08-10 13:54:00 | Message: Out of system resources programme frozen | |
| 12623 | 2021-07-21 09:28:00 | Request for Support: Setup new Headset | |
| 12535 | 2021-05-21 16:09:03 | Message from user: Calibration error for cutter tips | |
| 12534 | 2021-05-21 13:35:00 | Request for support: FC calibration multiscale | |
| 12509 | 2021-05-07 16:15:00 | FC calibration | |
| 12164 | 2020-11-20 11:41:00 | Auto Software update 2.20.1 update rule tool. | |
| 12114 | 2020-10-30 10:35:00 | Customer request FC calibration | |
| 11912 | 2020-06-16 10:14:00 | Email from customer: Y-clearance warning | |
| 11864 | 2020-05-12 17:32:00 | Processing an instrument | |
| 11859 | 2020-05-11 14:01:00 | Customer request FC calibration | |
| 11846 | 2020-04-28 14:00:00 | Info about parker fly | |
| 11774 | 2020-03-19 11:55:00 | Request for support: Scanning scalloped GTR not working | |
| 11720 | 2020-02-28 14:19:00 | Customer request FC calibration | |
| 11402 | 2019-10-14 11:20:00 | Software update 2.19.1.632 | |
| 11381 | 2019-09-27 10:12:17 | Bug report from user [AutoLog] | |
| 11362 | 2019-09-23 20:06:22 | Message from user: Action measure issue | |
| 11353 | 2019-09-20 16:20:00 | Electrical contact wrong action measurement | |
| 11321 | 2019-09-03 15:25:00 | Customer request FC calibration | |
| 11253 | 2019-07-25 12:07:00 | Request for support: Scanning scalloped strat | |
| 11201 | 2019-06-24 11:38:43 | Message from user: MCUG3_IF: could not open | |
| 11194 | 2019-06-24 11:14:00 | Software update 2.19 beta | |
| 11105 | 2019-05-09 12:02:00 | Customer request for support: FC recalibration | |
| 10954 | 2019-03-11 20:34:00 | Git Database engine error | |
| 10896 | 2019-02-15 12:21:00 | Software update 2.18.2.252 | |
| 10895 | 2019-02-15 12:16:00 | Customer request FC calibration | |
| 10780 | 2018-12-19 14:33:00 | Machine setup after moving | |
| 10732 | 2018-11-23 10:32:00 | Request for support: Scanning scalloped neck. | |
| 10649 | 2018-10-11 09:18:00 | Customer request FC calibration | |
| 10642 | 2018-10-08 14:56:00 | Customer request FC calibration | |
| 10635 | 2018-09-29 13:44:12 | Bug report from user: Neck width 1 to 12 exceeds allowed tolerance | |
| 10378 | 2018-05-18 16:20:00 | Nut cutting issues: nut broken | |
| 10338 | 2018-05-08 09:00:00 | Customer request FC calibration | |
| 10284 | 2018-04-19 16:49:00 | Software update 2.17.1.661 | |
| 10217 | 2018-03-14 09:59:00 | Request for support processing an instrument: Scalloped neck | |
| 9959 | 2017-10-23 12:44:00 | Customer request FC calibration | |
| 9905 | 2017-10-04 15:13:00 | Customer request FC calibration | |
| 9869 | 2017-09-12 17:01:00 | New strings needed | |
| 9758 | 2017-07-11 08:20:00 | Email from customer:I had lot’s of errors (invalid pointer, access violation). | |
| 9759 | 2017-07-10 16:44:11 | Bug report from user: EXCEPTION | |
| 9468 | 2017-02-06 10:42:00 | New strings needed | |
| 9439 | 2017-01-26 12:37:00 | Glued in cutter came loose | |
| 9398 | 2017-01-16 18:40:00 | Email from customer: | |
| 9172 | 2016-10-04 15:37:37 | Bug report from user [AutoLog] | |
| 9088 | 2016-08-24 14:12:00 | Software update 2.15.1.563 | |
| 9018 | 2016-07-28 13:25:00 | Software update 2.15.1.545 | |
| 8970 | 2016-06-21 11:52:42 | New strings needed | |
| 8868 | 2016-05-02 16:52:00 | Software update 15.2.0.285 beta | |
| 8863 | 2016-05-02 11:56:00 | Email from customer: The software has become very slow. | |
| 8696 | 2016-02-20 10:57:42 | Bug report from user: Sensor encoder is not working | |
| 8670 | 2016-02-10 11:09:00 | Request for support: Error 357 Sensor encoder is not working properly | |
| 8663 | 2016-02-03 12:38:00 | Error 922: Measuring finger ran against string! | |
| 8644 | 2016-01-21 14:18:00 | New strings needed | |
| 8420 | 2015-10-12 13:23:00 | Install MPDB as beta | |
| 8419 | 2015-10-12 12:57:00 | Software update: 2.14.2 Hotfix | |
| 8371 | 2015-09-25 11:00:00 | Software update 2.14.1.691 | |
| 8342 | 2015-09-15 15:26:00 | String graph printing issue | |
| 8178 | 2015-07-15 16:24:00 | New strings needed | |
| 8023 | 2015-04-07 14:46:00 | Maintenance scheduling | |
| 8016 | 2015-04-01 11:01:00 | Request emailed from customer about blade lifetime | |
| 7940 | 2015-02-27 09:14:00 | Software update | |
| 7794 | 2014-11-20 11:52:59 | Bug report from user [BugReport] | |
| 7725 | 2014-10-23 15:36:00 | Software update 2.13.1-2.13.2 | |
| 7721 | 2014-10-23 14:38:00 | Error 365: Fret cutter reference tolerance exceeded | |
| 7704 | 2014-10-16 13:15:00 | Skype not working | |
| 7687 | 2014-10-14 09:13:00 | mpe hfs z axis change to 0.04 | |
| 7685 | 2014-10-13 14:31:44 | Request emailed from customer: Software display issue. | |
| 7664 | 2014-10-09 14:22:00 | Software update | |
| 7528 | 2014-08-20 09:58:00 | Customer request: Hfs not cutting accurate in Z | |
| 7290 | 2014-05-15 08:37:00 | New strings needed | |
| 7282 | 2014-05-13 13:20:00 | Request support: FCCalibration | |
| 7295 | 2014-05-13 11:31:37 | Error: 70009 | |
| 7238 | 2014-05-05 12:31:00 | Software update | |
| 7178 | 2014-04-14 11:22:00 | Error 357: Sensor encoder is not working properly | |
| 7166 | 2014-04-09 17:14:00 | Software update | |
| 7093 | 2014-03-14 13:23:00 | Request for support recalibrating machine | |
| 7042 | 2014-02-24 13:19:00 | New strings needed | |
| 6952 | 2014-02-05 12:48:00 | Software update | |
| 6895 | 2014-01-11 12:07:00 | Email not working | |
| 6731 | 2013-10-18 17:45:00 | Request for support Engraving | |
| 6689 | 2013-09-24 13:46:00 | Request for support recalibrating machine | |
| 6561 | 2013-07-24 10:34:00 | Fc change | |
| 6533 | 2013-07-10 12:08:00 | Request for general info | |
| 6493 | 2013-06-14 12:44:00 | Fc calibration | |
| 6456 | 2013-05-31 13:52:00 | Request to reset parameter | |
| 6364 | 2013-04-19 09:14:00 | Software update | |
| 6289 | 2013-02-26 12:16:00 | Request for support processing an Instrument Builders Toolkit | |
| 6288 | 2013-02-25 13:51:00 | Request for support processing an Instrument Builders Toolkit | |
| 6281 | 2013-02-21 15:38:00 | Request for installing manuel speed regulator | |
| 6203 | 2013-01-11 15:54:00 | New strings needed | |
| 6190 | 2013-01-03 10:47:00 | Request quote | |
| 6188 | 2013-01-02 11:16:00 | Error while calculating scale | |
| 6187 | 2013-01-02 11:00:00 | Request to change nut hight parameter | |
| 6018 | 2012-10-25 10:37:00 | Plekpro can not Print | |
| 6013 | 2012-10-24 11:57:00 | software update 2.11.2.2780 | |
| 5937 | 2012-09-20 16:27:00 | Software update | |
| 5923 | 2012-09-13 13:02:00 | Support with plekking a 8str bass guitar. | |
| 5913 | 2012-08-31 16:02:00 | Fc change | |
| 5877 | 2012-07-30 16:34:00 | ||
| 5770 | 2012-05-14 00:00:00 | software update 2.11.1.2685 | |
| 5453 | 2011-05-19 09:45:21 | Installed new Fret cutter FC99. Gave instruct | |
| 5267 | 2011-01-05 14:51:50 | No description data! | |
| 5266 | 2011-01-05 14:37:56 | No description data! |
Service Cases
Visit us on Instagram at @getplekd
Plek owners – both builders and repairers – are rightly proud of the work they do with their machines. Here is a selection of Plek-related Instagram pictures.
A rare 100th anniversary Gibson Harley Davidson in the Plek machine. #knoxville #getplekd #gibsonguitars #harleydavidsonmotorcycles
Oct 14
Creative problems call for creative solutions: When asked to install a Les Paul style switch in the upper horn of a Tele style guitar, and presented with the problem with how to install a flat plastic backplate over the belly carve, what did we do? We made our own, super deep backplate out of ebony, and carved it to follow the Tele`s belly cut! Neato!
#guitarrepair #luthier #getplekd #neworleans
Oct 6
Martin Vetterli hat schon einige Gitarren bei uns nach seinen Vorstellungen umbauen lassen. 🙏
Bei dieser Suhr waren die schwarzen Dots im dunklen Roasted-Maple-Hals mit den Jahren kaum noch sichtbar. Also raus damit und helle Perlmutt Dots rein. Dazu haben wir die Gitarre geplekt und einen neuen Knochensattel angefertigt.
Danke Martin, viel Freude damit!
Martin Vetterli has already had a few guitars modified by us to match his preferences.🙏
On this Suhr, the black dots had become almost invisible against the dark roasted maple neck over the years. So we replaced them with light mother-of-pearl dots. We also pleked the guitar and made a new bone nut.
Thanks Martin, enjoy! #gitarrenwerk #getplekd #guitarrepair #guitarrepairshop #suhrguitars
Oct 2
One can never have too many clamps.
#guitarrepair #luthier #getplekd #neworleans
Sep 30
By by Mannheim! Once again having met with so many nice people #guitarsummit #plekscanner #getplekd
Sep 27
Once again having met with so many nice people... #guitarsummit #getplekd #plekscanner
Sep 27
#martinsmusikkiste #getplekd #plekscanner #guitarsummit willkommen am Stand 323
Sep 27
#martinsmusikkiste #martinhense #getplekd #guitarsummit kommt vorbei Stand 323
Sep 26
Plek Scanner @ Guitar Summit #getplekd #plekscanner #guitarsummit
Sep 26
#martinsmusikkiste #martinhense #getplekd #guitarsummit You are welcome
Sep 26
My last job in the PLEK ever? Apparently not! It was supposed to be, but as it happens, I will now be keeping a PLEK machine rather than selling both and carrying on as usual offering refrets and PLEK setups into the future. I intend to broaden my offering too with some services aimed at builders, repairers, HSC students and the like. And expand my Neck-Only Refret and PLEK services. More on that as I build out my plan. In the meantime, I am now taking bookings again for PLEK setups and Refrets from November onwards. You can book a PLEK setup via our website or please contact me about getting a Refret. Cheers, Rob. #getplekd #plekmachine #luthier #guitarrepair
Sep 25
Bust a nut? We got you.
#guitarrepair #luthier #getplekd #neworleans
Sep 23
Come and see the Plek Scanner in action at this year`s Guitar Summit in Mannheim, Germany. You can find us at Stand 323 on Level 2. See you there!
#getplekd #plekscanner
Sep 15
This one`s for our man Michael Furman. You know what time it is!
#guitarrepair #luthier #getplekd #neworleans
Sep 14
Episode 39 of “Can you Plek that?” #heckyeah #dimebagdarrell #getplekd #knoxville
Sep 11
adriansternmusic – wer kennt ihn nicht?
Gitarrist, Songwriter, Musiker, Produzent und noch einiges mehr. 💫🏆
Wir durften seine Bryan May-Gitarre bei uns im #gitarrenwerk auf optimale Bespielbarkeit trimmen. Geplekt und mit einem perfekten Setup versehen.
Herzlichen Dank, Adrian, fürs Vertrauen. Viel Spass mit der Fitze
——————
Adrian Stern – who doesn’t know him?
Guitarist, songwriter, musician, producer and much more.
We had the pleasure of giving his Bryan May guitar the Gitarrenwerk treatment. Plek’d and finished with a perfect setup for optimal playability.
Thanks a lot, Adrian, for putting your trust in us. Enjoy the guitar! 🙏 #guitarrepairshop #getplekd #guitarplayers #musiclovers
Sep 11
You want us to help with your Warmoth build? Don`t threaten us with a good time!
#guitarrepair #luthier #getplekd #neworleans
Sep 10
Our new short is now online!
新しいショート動画がリリースされました。
https://youtu.be/tce_lqTk2kg?si=B5rBhJ4eeZ0AvgyZ
Come see it live at Guitar Summit
September 25-27, 2026 📍Stand 323
#plek #plekscanner #getplekd #thescanner
Sep 10
Merci Gildas pour ce moment ! Un grand monsieur .
Restauration de sa Gibson J190 EC .
Neck reset , rectification de la touche , refrettage , Plek , sillets , set up
gildas_arzel_officiel_compte_ Gildas Arzel #set #acousticguitar #getplekd #gibson #neckreset #luthierworkshop #meilleurouvrierdefrance #buressuryvette #orsayville
Sep 4
We just ran our 4000th(!) instrument through the PLEK yesterday. Experience matters, yo.
#guitarrepair #luthier #getplekd #neworleans
Aug 26
It is with great sadness that we are saying goodbye to our dear friend Darnell, who after 15 years of deliveries and friendship, is being moved to a different route today by UPS. Darnell is a hero to our neighborhood: he always comes in with a smile, a sunny disposition, and has always gone the extra mile to make sure our stuff makes it directly into our hands. We`ve always considered him to be part of our team, and looked forward to seeing him every day. We`re going to miss him immensely. Much love to you, friend! You`re the greatest! Godspeed!
#guitarrepair #luthier #getplekd #neworleans
Aug 25
We`re bringing this beauty to the yeahmansguitarfest too.
Don`t miss it!
oldstock swampash, weight 3.2 kg
🎸 lukas_schwengeler
📽 manuel_schuetz_photography
celentano_pickups #rehguitars #getplekd
Aug 23
One aspect of our job that we dread is beveling giant stainless steel frets during a refret. We try to work smarter, not harder, in almost every aspect of our shop, but there are some jobs we just have to muscle through. Maybe someday some AI powered robot will do this for us (and put us out of work), but not today.
#guitarrepair #luthier #getplekd #neworleans #dontharshmymellow
Aug 20
