13688 | 2023-03-31 14:40:00 | FC calibration on instrument | |
13358 | 2022-09-16 12:02:00 | Nut Pocket Cutting | |
13346 | 2022-09-06 11:45:00 | FC calibration | |
13106 | 2022-05-20 17:10:00 | Request for support processing an instrument | |
13033 | 2022-04-08 07:15:00 | Feedback to new version 3 | |
13024 | 2022-04-06 15:29:00 | Software update 3.0.1 | |
12975 | 2022-03-14 14:11:17 | Could not scan multiscale 8str with nut to first fret distance | |
12716 | 2021-10-01 17:20:00 | Request for support: FC calibration with tips | |
12652 | 2021-08-10 13:54:00 | Message: Out of system resources programme frozen | |
12623 | 2021-07-21 09:28:00 | Request for Support: Setup new Headset | |
12535 | 2021-05-21 16:09:03 | Message from user: Calibration error for cutter tips | |
12534 | 2021-05-21 13:35:00 | Request for support: FC calibration multiscale | |
12509 | 2021-05-07 16:15:00 | FC calibration | |
12164 | 2020-11-20 11:41:00 | Auto Software update 2.20.1 update rule tool. | |
12114 | 2020-10-30 10:35:00 | Customer request FC calibration | |
11912 | 2020-06-16 10:14:00 | Email from customer: Y-clearance warning | |
11864 | 2020-05-12 17:32:00 | Processing an instrument | |
11859 | 2020-05-11 14:01:00 | Customer request FC calibration | |
11846 | 2020-04-28 14:00:00 | Info about parker fly | |
11774 | 2020-03-19 11:55:00 | Request for support: Scanning scalloped GTR not working | |
11720 | 2020-02-28 14:19:00 | Customer request FC calibration | |
11402 | 2019-10-14 11:20:00 | Software update 2.19.1.632 | |
11381 | 2019-09-27 10:12:17 | Bug report from user [AutoLog] | |
11362 | 2019-09-23 20:06:22 | Message from user: Action measure issue | |
11353 | 2019-09-20 16:20:00 | Electrical contact wrong action measurement | |
11321 | 2019-09-03 15:25:00 | Customer request FC calibration | |
11253 | 2019-07-25 12:07:00 | Request for support: Scanning scalloped strat | |
11201 | 2019-06-24 11:38:43 | Message from user: MCUG3_IF: could not open | |
11194 | 2019-06-24 11:14:00 | Software update 2.19 beta | |
11105 | 2019-05-09 12:02:00 | Customer request for support: FC recalibration | |
10954 | 2019-03-11 20:34:00 | Git Database engine error | |
10896 | 2019-02-15 12:21:00 | Software update 2.18.2.252 | |
10895 | 2019-02-15 12:16:00 | Customer request FC calibration | |
10780 | 2018-12-19 14:33:00 | Machine setup after moving | |
10732 | 2018-11-23 10:32:00 | Request for support: Scanning scalloped neck. | |
10649 | 2018-10-11 09:18:00 | Customer request FC calibration | |
10642 | 2018-10-08 14:56:00 | Customer request FC calibration | |
10635 | 2018-09-29 13:44:12 | Bug report from user: Neck width 1 to 12 exceeds allowed tolerance | |
10378 | 2018-05-18 16:20:00 | Nut cutting issues: nut broken | |
10338 | 2018-05-08 09:00:00 | Customer request FC calibration | |
10284 | 2018-04-19 16:49:00 | Software update 2.17.1.661 | |
10217 | 2018-03-14 09:59:00 | Request for support processing an instrument: Scalloped neck | |
9959 | 2017-10-23 12:44:00 | Customer request FC calibration | |
9905 | 2017-10-04 15:13:00 | Customer request FC calibration | |
9869 | 2017-09-12 17:01:00 | New strings needed | |
9758 | 2017-07-11 08:20:00 | Email from customer:I had lot’s of errors (invalid pointer, access violation). | |
9759 | 2017-07-10 16:44:11 | Bug report from user: EXCEPTION | |
9468 | 2017-02-06 10:42:00 | New strings needed | |
9439 | 2017-01-26 12:37:00 | Glued in cutter came loose | |
9398 | 2017-01-16 18:40:00 | Email from customer: | |
9172 | 2016-10-04 15:37:37 | Bug report from user [AutoLog] | |
9088 | 2016-08-24 14:12:00 | Software update 2.15.1.563 | |
9018 | 2016-07-28 13:25:00 | Software update 2.15.1.545 | |
8970 | 2016-06-21 11:52:42 | New strings needed | |
8868 | 2016-05-02 16:52:00 | Software update 15.2.0.285 beta | |
8863 | 2016-05-02 11:56:00 | Email from customer: The software has become very slow. | |
8696 | 2016-02-20 10:57:42 | Bug report from user: Sensor encoder is not working | |
8670 | 2016-02-10 11:09:00 | Request for support: Error 357 Sensor encoder is not working properly | |
8663 | 2016-02-03 12:38:00 | Error 922: Measuring finger ran against string! | |
8644 | 2016-01-21 14:18:00 | New strings needed | |
8420 | 2015-10-12 13:23:00 | Install MPDB as beta | |
8419 | 2015-10-12 12:57:00 | Software update: 2.14.2 Hotfix | |
8371 | 2015-09-25 11:00:00 | Software update 2.14.1.691 | |
8342 | 2015-09-15 15:26:00 | String graph printing issue | |
8178 | 2015-07-15 16:24:00 | New strings needed | |
8023 | 2015-04-07 14:46:00 | Maintenance scheduling | |
8016 | 2015-04-01 11:01:00 | Request emailed from customer about blade lifetime | |
7940 | 2015-02-27 09:14:00 | Software update | |
7794 | 2014-11-20 11:52:59 | Bug report from user [BugReport] | |
7725 | 2014-10-23 15:36:00 | Software update 2.13.1-2.13.2 | |
7721 | 2014-10-23 14:38:00 | Error 365: Fret cutter reference tolerance exceeded | |
7704 | 2014-10-16 13:15:00 | Skype not working | |
7687 | 2014-10-14 09:13:00 | mpe hfs z axis change to 0.04 | |
7685 | 2014-10-13 14:31:44 | Request emailed from customer: Software display issue. | |
7664 | 2014-10-09 14:22:00 | Software update | |
7528 | 2014-08-20 09:58:00 | Customer request: Hfs not cutting accurate in Z | |
7290 | 2014-05-15 08:37:00 | New strings needed | |
7282 | 2014-05-13 13:20:00 | Request support: FCCalibration | |
7295 | 2014-05-13 11:31:37 | Error: 70009 | |
7238 | 2014-05-05 12:31:00 | Software update | |
7178 | 2014-04-14 11:22:00 | Error 357: Sensor encoder is not working properly | |
7166 | 2014-04-09 17:14:00 | Software update | |
7093 | 2014-03-14 13:23:00 | Request for support recalibrating machine | |
7042 | 2014-02-24 13:19:00 | New strings needed | |
6952 | 2014-02-05 12:48:00 | Software update | |
6895 | 2014-01-11 12:07:00 | Email not working | |
6731 | 2013-10-18 17:45:00 | Request for support Engraving | |
6689 | 2013-09-24 13:46:00 | Request for support recalibrating machine | |
6561 | 2013-07-24 10:34:00 | Fc change | |
6533 | 2013-07-10 12:08:00 | Request for general info | |
6493 | 2013-06-14 12:44:00 | Fc calibration | |
6456 | 2013-05-31 13:52:00 | Request to reset parameter | |
6364 | 2013-04-19 09:14:00 | Software update | |
6289 | 2013-02-26 12:16:00 | Request for support processing an Instrument Builders Toolkit | |
6288 | 2013-02-25 13:51:00 | Request for support processing an Instrument Builders Toolkit | |
6281 | 2013-02-21 15:38:00 | Request for installing manuel speed regulator | |
6203 | 2013-01-11 15:54:00 | New strings needed | |
6190 | 2013-01-03 10:47:00 | Request quote | |
6188 | 2013-01-02 11:16:00 | Error while calculating scale | |
6187 | 2013-01-02 11:00:00 | Request to change nut hight parameter | |
6018 | 2012-10-25 10:37:00 | Plekpro can not Print | |
6013 | 2012-10-24 11:57:00 | software update 2.11.2.2780 | |
5937 | 2012-09-20 16:27:00 | Software update | |
5923 | 2012-09-13 13:02:00 | Support with plekking a 8str bass guitar. | |
5913 | 2012-08-31 16:02:00 | Fc change | |
5877 | 2012-07-30 16:34:00 | ||
5770 | 2012-05-14 00:00:00 | software update 2.11.1.2685 | |
5453 | 2011-05-19 09:45:21 | Installed new Fret cutter FC99. Gave instruct | |
5267 | 2011-01-05 14:51:50 | No description data! | |
5266 | 2011-01-05 14:37:56 | No description data! |
Service Cases

Visit us on Instagram at @getplekd
Plek owners – both builders and repairers – are rightly proud of the work they do with their machines. Here is a selection of Plek-related Instagram pictures.
thelastgangmusic kenxsmash Gibson Marauder Refret and Plek - He had this custom Fender style blue custom painted. We think it`s pretty damn cool.
#getplekd
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#gibsonmarauder #Gibson #marauder #plekmachine #thelastgang #electricguitar #blueguitar #boltonneck #refret #guitarrepair #guitarrepairshop
Mar 31

thelastgangmusic kenxsmash Gibson Marauder Refret and Plek - He had this custom Fender style blue custom painted. We think it`s pretty damn cool.
#getplekd
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#gibsonmarauder #Gibson #marauder #plekmachine #thelastgang #electricguitar #blueguitar #boltonneck #refret #guitarrepair #guitarrepairshop
Custom F Model featuring Flamed Maple sides/back, European Spruce top, Maple Neck, tapered Adirondack bracing with hot hide glue, Ivoroid body binding, Ivoroid / Black / Ivoroid purfle binding on the fingerboard and peghead, light Buttered Toast burst finish, Anthem SL pickup, strap button, nickel Gotoh tuners. Setup with our SCGC Parabolic Low Tension strings. Just shipped to downhomeguitars in Frankfort, IL! Reach out to Steve with any inquiries.
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd #fmodel #flamedmaplefriday #flamedmaple #frankfort #downhomeguitars #anthempickup #europeanspruce
Mar 31

Custom F Model featuring Flamed Maple sides/back, European Spruce top, Maple Neck, tapered Adirondack bracing with hot hide glue, Ivoroid body binding, Ivoroid / Black / Ivoroid purfle binding on the fingerboard and peghead, light Buttered Toast burst finish, Anthem SL pickup, strap button, nickel Gotoh tuners. Setup with our SCGC Parabolic Low Tension strings. Just shipped to downhomeguitars in Frankfort, IL! Reach out to Steve with any inquiries.
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd #fmodel #flamedmaplefriday #flamedmaple #frankfort #downhomeguitars #anthempickup #europeanspruce
steve.werle im #gitarrenwerk 👌 wir durften vier seiner Gitarren einen #plekservice unterziehen und so wieder zu neuer frische verhelfen. Herzlichen Dank und viel Spass bei den kommenden Konzerte 😀 #getplekd #guitarrepairshop #guitarservice #elixirstrings #stratlovers #fendercustomshop #burgundymist #relicguitar
Mar 31

steve.werle im #gitarrenwerk 👌 wir durften vier seiner Gitarren einen #plekservice unterziehen und so wieder zu neuer frische verhelfen. Herzlichen Dank und viel Spass bei den kommenden Konzerte 😀 #getplekd #guitarrepairshop #guitarservice #elixirstrings #stratlovers #fendercustomshop #burgundymist #relicguitar
You can buy all the fancy tools, but if you don’t have eagle eyes you’re going to have a tough time doing good work as a guitar tech. Benjamin was making a nut for this Epiphone Explorer, when he noticed something was off: the nut slot was cut in the wrong place! Even though this was to be for slide playing only and the nut placement wouldn’t matter, we can’t just let a guitar go out of here that won’t play in tune! Benjamin programmed our PLEK machine to accurately cut the slot properly - you can see from the exposed maple how far off it was: 1.5mm! (That’s a lot.)
We catch small little discrepancies in guitars all the time, and we’re constantly fixing things that you might not even notice.
#guitarrepair #luthier #getplekd #eagleeye
Mar 30

You can buy all the fancy tools, but if you don’t have eagle eyes you’re going to have a tough time doing good work as a guitar tech. Benjamin was making a nut for this Epiphone Explorer, when he noticed something was off: the nut slot was cut in the wrong place! Even though this was to be for slide playing only and the nut placement wouldn’t matter, we can’t just let a guitar go out of here that won’t play in tune! Benjamin programmed our PLEK machine to accurately cut the slot properly - you can see from the exposed maple how far off it was: 1.5mm! (That’s a lot.)
We catch small little discrepancies in guitars all the time, and we’re constantly fixing things that you might not even notice.
#guitarrepair #luthier #getplekd #eagleeye
Neck reset step 7! #plek #getplekd #fretleveling #acousticguitar #guitarrepair #guitarrestoration #guitarmaintenance #luthier #timelapse
Mar 29

Neck reset step 7! #plek #getplekd #fretleveling #acousticguitar #guitarrepair #guitarrestoration #guitarmaintenance #luthier #timelapse
Custom OM Cutaway featuring Cocobolo sides/back, Adirondack Spruce top, scalloped Adirondack Advanced-X bracing with hot hide glue, Ivoroid binding on the body, fingerboard and peghead, nickel Waverly tuners. Setup with our SCGC Parabolic Tension Strings. Just shipped to northern_lights_music in Littleton, NH! Reach out to Dan with any inquiries!
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd #om #orchestramodel #cutaway #cocobolo #adirondack #spruce #northernlights #littleton #newhampshire
Mar 29

Custom OM Cutaway featuring Cocobolo sides/back, Adirondack Spruce top, scalloped Adirondack Advanced-X bracing with hot hide glue, Ivoroid binding on the body, fingerboard and peghead, nickel Waverly tuners. Setup with our SCGC Parabolic Tension Strings. Just shipped to northern_lights_music in Littleton, NH! Reach out to Dan with any inquiries!
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd #om #orchestramodel #cutaway #cocobolo #adirondack #spruce #northernlights #littleton #newhampshire
this beauty headed to stefankahne_music
welcome to the Reh family and have fun on the tour!
#rehguitars #butterscotch #blackguard #superlightweight #fralinpickups #getplekd #germany #switzerland
Mar 29

this beauty headed to stefankahne_music
welcome to the Reh family and have fun on the tour!
#rehguitars #butterscotch #blackguard #superlightweight #fralinpickups #getplekd #germany #switzerland
Every acoustic guitar will need a neck reset at some point. Over the decades the guitar compresses and folds in on itself, and the action gets higher and higher. We do our neck resets differently than most shops: we set the angle under string tension, which gives us a more accurate result, as it takes the compression of the guitar into account. It requires a lot more work to do it like this, but you only need to do this kind of job once every 40 years, it’s gotta be done right!
#guitarrepair #luthier #getplekd
Mar 28

Every acoustic guitar will need a neck reset at some point. Over the decades the guitar compresses and folds in on itself, and the action gets higher and higher. We do our neck resets differently than most shops: we set the angle under string tension, which gives us a more accurate result, as it takes the compression of the guitar into account. It requires a lot more work to do it like this, but you only need to do this kind of job once every 40 years, it’s gotta be done right!
#guitarrepair #luthier #getplekd
Custom OM featuring Mahogany sides/back, Adirondack Spruce top, 1-11/16” nut width, scalloped Adirondack Advanced-X bracing with hot hide glue, Sunburst top finish, Dalmatian pickguard, nickel Waverly with Ivoroid buttons. Setup with our SCGC Parabolic Low Tension strings. Just shipped to kitarapaja in Helsinki, Finland! Reach out to Illka with any inquiries.
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd #om #orchestra #mahogany #adirondack #spruce #herringbone #dalmatian #kitarapaja #international #helsinki #finland
Mar 28

Custom OM featuring Mahogany sides/back, Adirondack Spruce top, 1-11/16” nut width, scalloped Adirondack Advanced-X bracing with hot hide glue, Sunburst top finish, Dalmatian pickguard, nickel Waverly with Ivoroid buttons. Setup with our SCGC Parabolic Low Tension strings. Just shipped to kitarapaja in Helsinki, Finland! Reach out to Illka with any inquiries.
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd #om #orchestra #mahogany #adirondack #spruce #herringbone #dalmatian #kitarapaja #international #helsinki #finland
Telecasters✌️🎸😎#getplekd #plekplayers #plekmachine #plektechnology #plekluthiers #pleklutnik #plekwarszawa #plekpolska #plekworld #lutnik #luthier #lutnikwarszawa #lutnikplek #lutniktomo #tomoguitars
Mar 28

Telecasters✌️🎸😎#getplekd #plekplayers #plekmachine #plektechnology #plekluthiers #pleklutnik #plekwarszawa #plekpolska #plekworld #lutnik #luthier #lutnikwarszawa #lutnikplek #lutniktomo #tomoguitars
Wir durften schon einigen Gitarren und Bässe von knips_harmonie und Edi ein gutes #setup verabreichen. Immer eine lustige fröhliche Runde 😀👌. Herzlichen Dank. #gitarrenwerk #getplekd #musiclover #bassrepair #guitarrepairshop
Mar 28

Wir durften schon einigen Gitarren und Bässe von knips_harmonie und Edi ein gutes #setup verabreichen. Immer eine lustige fröhliche Runde 😀👌. Herzlichen Dank. #gitarrenwerk #getplekd #musiclover #bassrepair #guitarrepairshop
Martin Guitars have an epidemic problem: the binding shrinks and pops off the guitar! Our buddy David Shaw of The Revivalists was having this problem, and we couldn’t just have him go play Red Rocks with his binding flapping in the wind! We peeled the binding back, replied it, and then created a spacer to replaced the missing section that was lost to shrinkage.
#guitarrepair #luthier #getplekd
Mar 27

Martin Guitars have an epidemic problem: the binding shrinks and pops off the guitar! Our buddy David Shaw of The Revivalists was having this problem, and we couldn’t just have him go play Red Rocks with his binding flapping in the wind! We peeled the binding back, replied it, and then created a spacer to replaced the missing section that was lost to shrinkage.
#guitarrepair #luthier #getplekd
Custom D Model Dreadnought featuring Indian Rosewood sides/back, Old Growth Adirondack top, scalloped Adirondack Advanced-X bracing with hot hide glue, zipper back strip,Ivoroid tail wedge, Ivoroid binding on the body, fingerboard and peghead, Herringbone rosette and top border, tinted top finish, nickel Waverly tuners. Setup with our SCGC Parabolic Mid Tension strings. Just shipped to art_guitar in Dubai, UAE! Reach out to Rick with any inquiries.
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd
Mar 27

Custom D Model Dreadnought featuring Indian Rosewood sides/back, Old Growth Adirondack top, scalloped Adirondack Advanced-X bracing with hot hide glue, zipper back strip,Ivoroid tail wedge, Ivoroid binding on the body, fingerboard and peghead, Herringbone rosette and top border, tinted top finish, nickel Waverly tuners. Setup with our SCGC Parabolic Mid Tension strings. Just shipped to art_guitar in Dubai, UAE! Reach out to Rick with any inquiries.
#scgcjustshipped #santacruzguitars #acousticguitar #acoustic #lutherie #luthier #customshop #designyourown #customshopguitar #handmade #scgc #parabolictension #parabolic #tension #lowtension #getplekd
Praca z Fender Tele Custom Shop Plekowanie✌️#getplekd #plekplayers #plekowanie #lutnik #luthier #lutnikwarszawa #lutnikpolska #lutnikplek #lutnikpolska #luthierplek
Mar 27

Praca z Fender Tele Custom Shop Plekowanie✌️#getplekd #plekplayers #plekowanie #lutnik #luthier #lutnikwarszawa #lutnikpolska #lutnikplek #lutnikpolska #luthierplek