1. Responsible body & company data protection officer

Responsible within the meaning of the European General Data Protection Regulation (GDPR)

A+D Gitarrentechnologie GmbH (plek Berlin)
Hasenheide 54
10967 Berlin
(hereinafter referred to as “plek Berlin”). 

2. Rights of those affected

You are the data subject with regard to your own personal data. You are therefore entitled to the following rights with regard to data processing by us – to the extent stipulated by the articles of the General Data Protection Regulation listed:

Right to information in accordance with Art. 15 GDPR

Right to correction in accordance with Art. 16 GDPR

Right to deletion (“right to be forgotten”) in accordance with Art. 17 GDPR

Right to restriction of processing in accordance with Art. 18 GDPR

Right to data portability in accordance with Art. 20 GDPR

the right to object in accordance with Art. 21 GDPR

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your personal data data violates the GDPR.

You can submit complaints to the Berlin Commissioner for Data Protection and Freedom of Information (responsible for PLEK BERLIN) at https://www.datenschutz-berlin.de/buergerinnen-und-buerger/ihre-beschwerde-bei-uns/.

3. Data deletion and storage period

Your personal data as a data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by European or national legislators in EU regulations, laws or other regulations to which we as the controller are subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data to conclude or fulfill a contract.

4. Specific data processing

4.1. Data collection when you visit the website

Scope of data processing
When you visit our website, the following data is collected and stored by the web server at our host Domain Factory:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • amount of data transferred in each case
  • Website from which the request comes, so-called referrer
  • Browser
  • Operating system and its interface
  • Language and version of the browser software
  • unique device names (MAC addresses or, for mobile devices, the IMEI)

The IP address or host name is only available to us in anonymized form in the log files. The other data is stored in the hoster’s log files. This data is not stored together with other personal data of the user.

Legal basis
The legal basis for processing the data is Article 6 Paragraph 1 Letter f GDPR. The legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR lies in the functionality of our website and its availability.

Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. To do this, the user’s IP address must remain stored for the duration of the session. The data is stored to ensure the functionality of the website. The data also serves us to optimize the website and to ensure the security of our information technology systems.

Duration of storage
The log files will be deleted from the system after 6 weeks at the latest. If there is a need to continue to retain the data for the aforementioned purpose due to specific events, storage beyond this is possible. In any case, as already written, the users’ IP addresses are anonymized so that it is no longer possible to assign them to a specific user.

Possibility of objection and removal
The collection of data to provide the website and the storage of the data in log files is absolutely necessary for the operation of the website. You therefore have no opportunity to object.

4.2. Contact via email or contact form

Scope of data processing
You can contact PLEK BERLIN directly via a provided email address or indirectly via email using a contact form. In both cases, the user’s personal data transmitted with the email will be stored. When contacting us via the contact form, the “Contact Form 7” plug-in from the provider Rock Lobster, LLC, Japan is used. According to the provider, when using the plug-in, personal data is not passed on to the provider and is not processed by the provider. Further information can be found at: https://contactform7.com/ and https://de.wordpress.org/plugins/contact-form-7/.

Legal basis
The legal basis for processing the data is Article 6 Paragraph 1 Letter f and, if applicable, also Letter a GDPR. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 (1) (b) GDPR. The legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR lies in answering a customer inquiry or answering a contact request on other topics.

Purpose of data processing
The purpose of data storage is to establish contact at the request of the communication partner and, if the content is appropriate, to store it in order to carry out a contract. If it is necessary to pass on your data to third parties in order to carry out a contract, it will be passed on exclusively for this purpose. Use of the data for other purposes is excluded.

Duration of storage
The data will be stored for as long as is necessary to complete the request or to carry out a contract. If these are commercial letters that must be retained under commercial and tax law, they will also be stored for the statutory retention period. If the data is stored by third parties, these third parties will also be obliged to delete the data after completion or after any statutory retention periods have expired.

Possibility of objection and removal
You have the option at any time to revoke your consent to the processing of personal data or to object to further use. If the user contacts us by email, they can object to the storage of their personal data at any time. Deletion can only take place if the data is not necessary to carry out a contract or if there is no statutory retention period. In this case, however, the data will be blocked for other use, which means that the conversation cannot be continued for purposes other than fulfilling the contract.

4.3. Google reCAPTCHA

In order to ensure sufficient data security when submitting forms, in certain cases we use the reCAPTCHA service from Google Inc. This is primarily used to distinguish whether the entry is made by a natural person or improperly through machine and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. The different data protection regulations of Google Inc. apply. Further information about Google Inc.’s data protection guidelines can be found at www.google.de/intl/de/privacy or www.google.com/intl/de/policies/privacy/

4.4. Borlabs Cookie

Scope of data processing
This website uses Borlabs Cookie to display a cookie banner, which gives you the opportunity to save your cookie consent. For this it is technically necessary that a cookie (borlabs cookie) is set.

Borlabs Cookie itself does not process any personal data.

Legal basis
The legal basis for the processing of data when using the website is Article 6 (1) (a) GDPR. The consent within the meaning of Art. 6 Para. 1 lit. a GDPR serves the interest in a customer-oriented design of the website that meets the needs of users and takes their usage preferences into account. Consent is obtained via a cookie banner on the homepage when the website is accessed for the first time.

Purpose of data processing
The processing in the Borlabs cookie serves the purpose of storing the consent you gave when entering the website.

Duration of storage
The Borlabs-cookie cookie is permanently stored in your browser to store your granted cookie consent for the website. If you would like to revoke this consent, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

Possibility of objection and removal
You can revoke your consent to the permitted cookies on this website at any time by clicking on the following link and thus calling up the cookie banner again / accessing a page with the cookie settings.

4.5. Mailchimp

Scope of data processing
If you sign up for a newsletter with us, we use Mailchimp as the delivery provider. Mailchimp is a newsletter delivery platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from MailChimp’s server when the newsletter is opened. As part of this retrieval, technical information is initially collected, such as information about the browser and your system, as well as your IP address and the time of retrieval. This information is used to technically improve the services based on the technical data or the target groups and their reading behavior based on their access locations (which can be determined using the IP address) or access times.

The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our nor MailChimp’s intention to monitor individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

Legal basis
The legal basis for the processing of data when using the newsletter is Art. 6 Para. 1 lit. a GDPR, i.e. your consent.

Purpose of data processing
Mailchimp processes the email addresses on our behalf to send and evaluate the newsletter. In addition, MailChimp says it can use this data to optimize or improve its own services, e.g. to technically optimize the dispatch and presentation of the newsletter. or for economic purposes, to determine which countries the recipients come from. However, MailChimp does not use the data of our newsletter recipients to write to them ourselves or to pass them on to third parties.

MailChimp’s privacy policy can be found here: https://mailchimp.com/legal/privacy

Duration of storage
Mailchimp stores the data for as long as it is necessary for the purpose of processing. Afterwards, Mailchimp deletes or anonymizes the data according to its own information.

Possibility of objection and removal
You can revoke your consent at any time with future effect. You will then no longer receive any further newsletters. Revocation is possible by clicking on the “unsubscribe” link that you will find in every newsletter or by sending an email with your email addresses to be deleted to info@plek.com.

4.6. Google Maps

This website uses Google Maps to display interactive maps and to create directions. Google Maps is a mapping service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA. By using Google Maps, information about your use of this website, including your IP address and the (start) address entered as part of the route planner function, can be transmitted to Google in the USA. When you access a page on our website that contains Google Maps, your browser establishes a direct connection with Google’s servers. The map content is transmitted by Google directly to your browser and integrated into the website. We therefore have no influence on the extent of the data collected by Google in this way. According to our level of knowledge, this is at least the following data:

  • Date and time of visit to the relevant website,
  • Internet address or URL of the website accessed,
  • IP address, (start) address entered during route planning.

We have no influence on the further processing and use of the data by Google and can therefore assume no responsibility for this. If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. However, in this case you cannot use the map display. The purpose and scope of data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google’s data protection information (https://policies.google.com/privacy?hl=de). By using our website, you agree to the processing of the data collected about you by Google Maps Route Planner in the manner and for the purpose described above.

4.7. Instagram, YouTube

Scope of data processing

This website offers the opportunity to display content from our social media channels on Instagram and YouTube. Instagram is a service of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, YouTube is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA.

In order to prevent data from being passed on to these services without your prior consent, it will only be loaded after your consent in the cookie banner or subsequently on the LINK page. In this case, to the best of our knowledge, the following data will be transmitted:

Instagram:

  • Information and content provided by the user on Instagram
  • Networks and connections
  • Product Usage
  • Transactions made through the product
  • Activities of others and information they provide about you
  • Device attributes: Information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
  • Device operations: Information about the operations and activities performed on the device, such as whether a window is in the foreground or background or mouse movements
  • Identifiers: Unique identifiers, device IDs, and other identifiers, such as those of games, apps, or accounts you use and family device IDs (or other identifiers unique to the Facebook Companies products associated with the same device or account).
  • Device Signals: Bluetooth signals and information about nearby Wi-Fi access points, beacons, and cell towers.
  • Device Settings Information: Information you allow us to obtain through the device settings you enable, such as access to your GPS location, camera, or photos.
  • Network and connections: Information such as your mobile or Internet provider name, language, time zone, mobile phone number, IP address or connection speed, and in some cases information about other devices nearby or on your network so that Instagram can help you. for example, streaming a video from your phone to your TV.
  • Cookie data: Data from cookies stored on your device, including cookie IDs and preferences. Details about Instagram cookies can be found here: https://www.instagram.com/legal/cookies/

Instagram’s privacy policy can be found here: https://help.instagram.com/519522125107875?helpref=page_content

YouTube:

  • If you are logged in with a Google account, all personal data stored through it
  • If you are not signed in to a Google Account, data with unique identifiers associated with the browser, app or device you use.
  • Data about how your apps, browsers and devices interact with Google services. These include, among other things: the IP address, crash reports, system activity, and the date, time and referral URL of your request.
  • Terms you are searching for
  • Videos you watch
  • Content and advertisements you view and interact with
  • Voice and audio data when you use audio features
  • Purchasing activities
  • People with whom you communicate or share content
  • Activity on third-party websites and apps that use Google services
  • The Chrome browsing history that you synced with your Google account

The detailed list of all collected data can be found in Google’s privacy policy:

Legal basis

The legal basis for the processing of data when using the website is Article 6 (1) (a) GDPR.

The consent within the meaning of Art. 6 Para. 1 lit. a GDPR serves the interest in a customer-oriented design of the website that meets the needs of users and takes their usage preferences into account. Consent is obtained via a cookie banner on the homepage when the website is accessed for the first time.

Purpose of data processing
The processing serves the purpose of presenting videos on our website. The purpose and scope of data collection and the further processing and use of the data by Google itself as well as your related rights and setting options to protect your privacy can be found in Google’s data protection information (https://policies.google.com/privacy?hl=de).

Duration of storage
If you allow YouTube videos to be displayed on our website, a cookie will be set in your browser, which will remain stored until you object to the display of videos. We cannot influence any further storage by Google. In this context, we would like to point out Google’s data protection declaration (https://policies.google.com/privacy?hl=de).

Possibility of objection and removal
You can revoke your consent to loading YouTube videos on our website at any time by clicking on the following link and calling up the cookie banner again / going to a page with the cookie settings and deactivating the loading of the corresponding cookies there.

As of: July 13, 2020